Partners
CTI Group - Technology Partner
CTI Group is a leading international provider of enterprise communications management software and services.
Proteus® Trader is a call management solution specifically designed for the financial industry.
SmartRecord® is an award winning carrier class call recording solutions.
CTI Group’s continued collaboration with Speakerbus delivers a feature rich tool set that is second to none. Proteus Trader and SmartRecord are deployed to ensure that Telecoms, IT and Compliance Managers have the ability, via a single web based application to measure and monitor, and pro-actively report on the voice traffic across all of their trading floors.
When deploying i turret with CTI Group’s solutions, users benefit from:
• Fast and accurate Private Wire inventory reports
• Ad-hoc or automated Fixed Line inventory reports
• Mobile (cell phone) traffic analysis and reporting
• Simplified cost allocation to departments, teams and cost centres
• Back Office and other PBX’s usage and cost allocation
• Trending and analytics of voice activity
• Alerting to exception events
• Voice recording capture and playback
• Fully automated real-time voice analytics
The collaboration between CTI Group and Speakerbus, allows users who benefit from Speakerbus’s proven expertise in multi-party voice solutions, to also benefit from CTI Group’s 25 years of expertise in call reporting and call recording.